Walmart Labs

An extensive ecosystem designed for intricate workflows

Challenge:

• Walmart spends >$200M per year as additional labour costs to fix problem freights

• Associates struggle with a time consuming and duplicative process which is highly prone to human error

Solution:

Helping Walmart move closer to a data-driven future by developing a single environment for logging, tracking, and resolving problematic freight.

Impact — $1.2M saved in labour costs within a year.

From…

3 paper forms, 6 different applications and 11 minutes to create a ticket for problem freight

…To

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